Contracts and orders

Contract Receivables: How to Establish Existence, Acceptance and Payment Conditions

Learn when a contract creates a receivable, how to document delivery and acceptance, and how to plan costs and cash needs before payment arrives.

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What you will find

A large order can improve a business's prospects while putting pressure on its cash. Between purchasing materials, performing the work, delivering, securing acceptance and collecting payment, the company incurs expenses that it may lack the resources to cover. Planning this interval requires identifying what has been contracted, what has been completed and which conditions still separate performance from payment.

01

A signed contract can still leave many steps between you and payment

A contract, invoicing, a receivable and available cash describe different situations. Signing establishes obligations, but those obligations may involve future milestones, cancellation rights, progress assessments or technical approval. A Brazilian tax invoice, or nota fiscal, documents a transaction and has its own implications; it does not settle a dispute over quantity or quality. A sales spreadsheet does not prove that the customer acknowledges an enforceable debt.

Start with three questions. Is there a sufficiently documented right to receive payment? Has the performance supporting that right been accepted, or does it still require validation? Which conditions could change the amount, due date or ability to collect? Answers should identify supporting documents and responsible people, while recording uncertainties that remain. A confident estimate cannot replace an unresolved contractual condition.

This article follows a hypothetical supply order to show how these questions affect cash decisions. All amounts are arithmetic assumptions, not market prices or financing offers. The purpose is to help businesses fulfill contracts without treating expected sales as certain money or committing essential resources against a payment date that the contract does not yet allow them to confirm.

02

Distinguish expected sales from receivables you can substantiate

A submitted proposal, an encouraging conversation or an expected renewal belongs in sales planning. Even an approved order may require performance before a right to payment arises. An existing receivable needs an identifiable basis: who owes whom, for which goods or services, in what amount or under which calculation method, and subject to what conditions. The records should let another person reconstruct that relationship.

Existence does not mean that a receivable is already due, undisputed or eligible for financing. Existence, enforceability and eligibility require separate assessments. An amount may relate to a completed delivery while a contractual condition still determines when payment becomes due. It may also be documented yet fail the criteria of someone considering purchasing the credit or providing financing against it.

Classify each installment by its evidence: contracted order with no performance; work in progress; delivery awaiting inspection; accepted performance with a calculable due date; or overdue payment. This practical classification does not replace accounting or legal advice. It prevents finance staff from adding unlike items together and presenting the total as though every amount were equally close to reaching the bank account.

Record what is needed for each installment to move forward. If approval depends on a progress assessment report, identify who prepares it, who approves it and what will evidence approval. Improve a forecast when new evidence supports the change. Neither an approaching month end nor an urgent supplier payment makes a conditional right more mature. Financial need and documentary progress are separate facts.

03

Read the clauses that connect performance to payment

Before calculating a collection date, locate the provisions covering scope, price, delivery, inspection, acceptance, invoicing and payment. Read them alongside schedules, purchase orders and approved amendments. A proposal might say payment follows delivery while the order requires technical approval and completed supplier tax registration. Resolve that difference before using either interpretation to authorize purchases or establish cash commitments.

Identify the event that starts the payment period. Depending on the applicable agreement, it could be physical receipt, technical acceptance, approval of a progress assessment or correct submission of billing documents. If payment runs from acceptance, delivery on day 30 does not automatically start the clock. The inspection interval also needs funding, even when no further production takes place during that time.

Check contractual holdbacks, discounts, offsets, penalties, warranties and partial rejection rules. A holdback can keep part of the price unavailable for an additional period. An offset asserted by the customer may reduce what it intends to pay, even if the supplier disputes it. Show both the nominal amount and the expected cash receipt, explaining every difference rather than silently reducing the forecast.

Seek clarification of ambiguous wording through a channel that creates a usable record, with legal support where necessary. A buyer's explanation may reveal its actual process without constituting a valid contract amendment. Establish which changes require a formal amendment, who can authorize them and how agreement will be demonstrated. Keep the confirmed version accessible to everyone making operational and financial decisions.

04

Delivery, inspection and acceptance need distinct evidence

Proof of delivery primarily establishes that something reached a location and someone received it. Acceptance establishes whether performance met the agreed approval criteria. A reception employee may sign for packages without authority to assess their specifications. Confusing these roles creates false confidence and may lead finance staff to forecast money that still depends on a technical review by someone else.

Define in advance what will be inspected: quantity, dimensions, performance, installation, training or supporting documents. Where possible, translate vague language into observable criteria, including tests, tolerances and expected results. Those criteria should fit the goods or services and be workable for both parties. An approval process that cannot realistically be completed adds uncertainty instead of providing a meaningful quality control.

An acceptance record should identify the contract, installment, responsible approver, inspection outcome and any reservations. Its format can vary with the commercial relationship, but it must fit the agreed procedure. For partial acceptance, document what was approved and how the remainder will be handled. A favorable informal comment about quality should not be expanded into unconditional approval of the entire order.

Agree how rejections and corrections will be communicated. Do not assume silence constitutes acceptance without examining the applicable rule. If a customer receives the delivery but does not respond, record requests for confirmation and keep the timing uncertain until clarified. Cash pressure makes early follow-up more valuable; it does not justify replacing evidence with the interpretation that produces the most convenient collection date.

05

Build an evidence file another person can follow

A useful file lets someone outside the negotiation reconstruct the transaction. Start with the contract and attachments, connect the relevant purchase order and include approved changes. Then link performance, delivery, inspection, acceptance, invoicing and collection records. Organize around the installment being collected rather than accumulating a large folder in which essential evidence is mixed with superseded drafts or unrelated correspondence.

Maintain a summary of the parties, scope, price, payments received, outstanding balance, payment trigger and unresolved issues. Link each material statement to evidence. If the outstanding balance differs from the invoice, reconcile the difference through advances, holdbacks, returns, discounts or other adjustments. Unexplained differences slow review and may conceal substantive errors, including an advance that has already reduced the amount payable.

Preserve versions and record who added or changed information. A corrected report should not erase the version used for an earlier decision. Clearly identify the current document so nobody inadvertently relies on a replaced order. A change history helps explain disagreements and establish responsibility for decisions, but it cannot make inaccurate content true or establish that an underlying delivery actually occurred.

Limit access to people who need it and share only information necessary for the review. Commercial records can contain personal information, confidential prices and third-party data. Private documents should not be placed on public blockchains. Verifiable record integrity does not itself establish factual truth, legal ownership, reserve solvency or future payment. Protecting confidentiality remains necessary even when a technical record is difficult to alter.

06

A worked example: a R$ 100,000 order with R$ 62,000 in costs

Consider a company supplying 100 made-to-order sets at R$ 1,000 each, for a total price of R$ 100,000. The hypothetical contract provides a R$ 20,000 advance on day 0 and an R$ 80,000 balance payable 45 days after full acceptance. Delivery is scheduled for day 30. In the base case, acceptance is expected and subsequently obtained on day 35, making the balance due on day 80.

Order-related outflows total R$ 62,000: R$ 12,000 for preparation on day 0, R$ 30,000 for materials on day 10, R$ 16,000 for production on day 25 and R$ 4,000 for logistics on day 30. The company starts with R$ 25,000 available for this plan. These are illustrative assumptions, not statements about actual prices, taxes, market rates or commercial terms.

To keep the calculation auditable, R$ 62,000 represents every operating outflow attributed to this order in the simulation. A real assessment must check applicable taxes, employment charges, overhead and other obligations. The R$ 38,000 difference between price and operating costs is the order's result before the financing cost introduced below. It is not a statement of accounting profit available for distribution.

The example's internal policy requires a minimum cash balance of R$ 8,000. This is a hypothetical business decision, not a universal reserve recommendation. The next task is to calculate the additional resources needed to preserve that floor. A positive projected order result does not establish that the company can pay bills before collection. The timing of those bills must be tested separately.

07

The cash timeline shows a need larger than the negative balance

Without additional resources, day 0 starts with R$ 25,000, adds the R$ 20,000 advance and subtracts R$ 12,000 for preparation, leaving R$ 33,000. The R$ 30,000 materials payment on day 10 reduces cash to R$ 3,000. Production spending of R$ 16,000 on day 25 would take it to negative R$ 13,000. Logistics on day 30 would take it to negative R$ 17,000.

That negative balance identifies a cumulative shortfall of R$ 17,000. Preserving the chosen R$ 8,000 floor requires R$ 25,000 in additional resources at the lowest point. The first measure covers the gap to zero; the second also protects the selected reserve. Confusing them can leave a business apparently financed while it lacks the buffer its own operating policy requires.

Assume a contracted financing arrangement permits drawdowns of R$ 5,000 on day 10, R$ 16,000 on day 25 and R$ 4,000 on day 30. Total drawdowns are R$ 25,000, leaving R$ 8,000 after each corresponding payment. This availability is an exercise assumption. Before committing purchases, a real business must confirm release conditions, the drawdown schedule and the obligations attached to the arrangement.

On day 80, the company receives R$ 80,000. Assuming it repays the R$ 25,000 principal and pays a hypothetical total financing cost of R$ 3,000 that day, closing cash is R$ 60,000: R$ 8,000 plus R$ 80,000 minus R$ 28,000. The R$ 35,000 increase over opening cash equals the R$ 38,000 order result less R$ 3,000 in financing costs.

08

Negotiate the events creating the gap before arranging financing

The calculation identifies where negotiation could help. Pressure first appears on day 10, when materials reduce cash to R$ 3,000. A larger advance, payment against a verifiable milestone or a longer supplier term could reduce the financing need. Recalculate each alternative by payment day: a concession received after the critical point can improve total cash without solving the earlier shortage.

Suppose an alternative agreement raises the advance from R$ 20,000 to R$ 30,000 without changing the total price. The final balance becomes R$ 70,000. With unchanged costs and opening cash, the lowest pre-collection balance would be negative R$ 7,000. Maintaining R$ 8,000 would therefore require R$ 15,000 in additional resources. This replaces the original payment schedule; it is not extra revenue added to it.

A customer might reject a larger advance but accept payments for approved batches. Define usable batches, acceptance criteria and each installment's due date. An artificial split without verifiable deliveries does not resolve whether a payment right exists. Check whether extra freight, inspections and administration consume the financing savings. More frequent payments can help cash while also making fulfillment more expensive or harder to coordinate.

When negotiating supplier terms, consider total cost and dependable delivery. Deferring payment may increase the price or reduce production priority. Compare those concessions with the cash benefit and document the reasoning. The longest term is not automatically the best arrangement. The decision needs an executable combination of cost, delivery risk and money available when required, rather than an attractive payment period considered in isolation.

09

Funding performance and financing an accepted receivable occur at different stages

On day 10, the example company must buy materials but has not delivered the sets. Presenting the R$ 80,000 balance as an accepted installment would be inaccurate. The contract supports a payment expectation conditional on performance. Anyone considering funding this stage must assess manufacturing, delivery and approval risks, as well as the possibility that the customer fails to pay after acceptance.

After documented full acceptance on day 35, the analysis changes. Performance has been approved and the balance has a calculable due date under the assumed agreement. Disputes, offsets and default can still occur, but these are different from the risks of manufacturing that has not begun. The evidence file and information supplied to a potential funder should clearly reflect this change of stage.

Different arrangements also create different rights. A loan may leave the company owing money regardless of whether its customer pays. An assignment may transfer a particular receivable under specified conditions. Repurchase, replacement or reimbursement obligations depend on the instrument and require examination. A commercial product name does not identify who bears every loss, when recourse applies or what other resources might be required.

Equity, convertible instruments and donations are not simply other names for receivables advances. Each has its own rights, obligations and risks. A Brazilian MEI cannot admit equity partners while remaining a MEI. A nonprofit donation is neither an equity investment nor a promise of financial return. Select a structure by understanding its actual legal and economic substance, rather than using a convenient label to obscure obligations.

10

Calculate net proceeds and establish who bears payment delays

A proposal referring to a nominal R$ 80,000 receivable may make less cash available than that figure suggests. Contracted costs, holdbacks or deductions can reduce proceeds. Before comparing proposals, record how much actually arrives, when it arrives, which payments follow and which events create further charges. Similar advertised amounts can produce materially different usable cash balances once their complete payment sequences are considered.

In the base case, the R$ 3,000 financing cost is a hypothetical total paid on day 80, while R$ 25,000 is actually released during performance. If any cost were deducted before drawdown, the plan would need recalculation. Keeping the same available cash and charging the same expense again at closing would either count money never received or deduct an expense twice.

Examine what happens when the customer pays late. Does the company's obligation to the funder fall due anyway? Can the term be extended? Would extension create additional charges, require replacement collateral or force payment from other resources? These terms reveal whether the timing mismatch has been reduced or moved into an obligation with a firmer deadline. A later customer receipt cannot automatically satisfy an earlier financing maturity.

Check whether the receivable is available for the intended structure, considering contractual restrictions, third-party rights and applicable notice or consent procedures. Do not commit the same receivable to incompatible transactions. Reconcile ownership, existing commitments, remaining balance and payment destination by installment. Legal questions require appropriate specialist assessment; a tidy spreadsheet cannot establish transfer validity or resolve competing rights by itself.

11

Stress-test delay, rework and a price reduction together

Now explicitly change the base assumptions. Inspection finds a defect requiring R$ 6,000 of rework, paid on day 40. Acceptance occurs on day 65. With payment still due 45 days after acceptance, the balance moves to day 110. The parties also agree to reduce the total price by R$ 5,000. Final revenue is therefore R$ 95,000, including the R$ 20,000 advance already received.

The remaining customer payment becomes R$ 75,000, and operating costs increase from R$ 62,000 to R$ 68,000. Keeping the R$ 8,000 cash floor after rework requires another R$ 6,000 beyond the original R$ 25,000, bringing financing to R$ 31,000. Assume, solely to complete the simulation, that the additional funding and extension are available, with a total financing cost of R$ 4,500.

On day 110, cash is R$ 8,000 plus R$ 75,000, less R$ 31,000 in principal and R$ 4,500 in financing costs: R$ 47,500. The order result after financing falls to R$ 22,500: R$ 95,000 minus R$ 68,000 minus R$ 4,500. The R$ 12,500 deterioration from the base case comprises the R$ 5,000 discount, R$ 6,000 rework and R$ 1,500 additional financing cost.

This scenario remains positive because it assumes additional resources and full collection of the renegotiated balance. Neither is guaranteed. If the extension is refused or financing matures before collection, the final result does not resolve the interim shortfall. Separate economic loss, cash delay and lack of access to resources. A business may need different responses to each, including changes before further avoidable commitments are made.

12

Resolve disputes through scope, evidence and financial impact

A useful complaint must be specific. If the customer says delivery is inadequate, request the affected items, unmet criteria and supporting evidence. Compare the claim with the current agreed specification. The issue may be a genuine defect, a different understanding of scope or a request for something never contracted. These possibilities have different consequences for cost, timing and responsibility, so they should not be treated interchangeably.

While investigating, record the cash impact without anticipating a legal conclusion. Finance staff can suspend the disputed installment's expected receipt or place it in a separate scenario. This planning treatment does not concede the claim. It prevents a contested payment date from continuing to support expenditure as though nothing had changed. Sales staff should understand that effect before offering concessions to resolve the disagreement.

Separate defect correction, additional services and commercial discounts in negotiations. Document any settlement's scope, remaining balance, revised acceptance criteria and applicable due date. A generic message saying the matter is closed may leave important items unresolved. The agreement should support updates to both the cash forecast and evidence file without relying on participants' memories or assumptions about what the other party intended.

If only part of the delivery is disputed, examine whether the contract allows acknowledgment and payment of the undisputed part. Do not assume the customer will do so automatically. Verify the basis and wider effects of any broad offset, including impacts on other contracts. Obtain legal support where interpretation, collection or waiver of rights is material, so an urgent concession does not create a larger exposure.

13

Assign responsibilities so operational information reaches finance

Sales should hand over the commitment actually sold, including attachments, exceptions and payment conditions. Operations should confirm that specifications and timing are achievable before consuming resources. Finance translates those commitments into outflows and conditional receipts. When departments maintain conflicting versions, the discrepancy often emerges after materials have been purchased or a collection request has been rejected, when the options are more costly.

Assign someone to request acceptance and follow up. Do not leave this implicit between the delivery team and the person issuing the invoice. The owner should know the customer's authorized approver, required communication channel and outstanding documents. Collection requests should then use reconciled information, avoiding contradictory amounts or due dates that create extra work and give the customer legitimate reasons to seek clarification.

Even a small company can separate preparation and review at the most consequential points. Another person can check a balance calculation before evidence is shared or financing contracted. Look for duplicate entries, omitted discounts, payments already collected and changes in scope. The purpose is to catch errors that affect decisions through workable controls, rather than create formal approvals that nobody has time or authority to complete.

Briefly review contracts placing the greatest demands on cash. For each, check the next outflow, expected evidence, exposed amount, delay and person responsible for action. If delivery slips, immediately revise expected acceptance and the projected due date. Do not wait for accounting close to acknowledge an operational change that has already invalidated the cash forecast or brought another commitment into the funding gap.

14

Correct errors that make a receivable look stronger than it is

One common error is counting the advance twice. The R$ 20,000 advance belongs to the R$ 100,000 total price, leaving R$ 80,000 outstanding. Recording R$ 20,000 received plus R$ 100,000 still to collect would inflate expected cash receipts to R$ 120,000. Reconcile contract price, payments, adjustments and installment balances before using the forecast to assess available resources or present a funding request.

Another error starts the payment period automatically when the invoice is issued, although the contract requires later acceptance. Correct the triggering event and recalculate the entire interval, including obligations falling due during it. If acceptance is pending, show the collection date as conditional. A transparent range or scenario is more useful than a precise-looking due date built on an event that has not happened.

Financing costs applied to the wrong nominal amount, or a forgotten holdback, can also distort the plan. Follow the complete sequence of receipts and payments, distinguishing deductions made upfront, amounts paid later and sums returned only if conditions are met. Reconcile the calculation to the expected bank balance. Investigate unexplained differences before dismissing them as rounding or minor administration; the discrepancy may change the amount needed.

Do not erase an old forecast to hide a deviation. Record what changed and why: customer delay, internal failure, omitted cost or a misunderstood condition. Use that evidence in the next order estimate. Correcting the control means addressing the numbers and the source of the error. Moving only the expected receipt day leaves the same weakness available to affect future contracts.

15

Use documentation to support decisions by businesses and potential funders

A project-level presentation can clarify scope, execution stage, costs, receivables, evidence and risks within one transaction. Instead of naming only a desired funding amount, the entrepreneur explains which outflow needs coverage, for how long and under what collection conditions. Present the base case alongside its dependencies and alternatives for deviations. This helps a reviewer distinguish an evidenced need from an optimistic sales expectation.

KEZS connects entrepreneurial projects and potential funders through technology and intermediation. Transparent documentation can support that method by organizing questions and reducing information gaps. Investors conduct their own diligence and make their own decisions; KEZS does not assign a credit score. Presenting a project does not establish approval, available capital, repayment, profitability, liquidity or protection of capital. Participants can still incur losses.

The legal structure must match the rights offered. Public securities distribution and regulated financial activities require appropriate structures and providers under the applicable Brazilian framework. Technology, intermediation or a CNAE business activity classification is not permission to perform any financial activity. Institutional reference sources can guide further inquiries; they are not evidence of KEZS authorization or a substitute for assessing the specific proposed arrangement.

Reviewers also need visibility into costs and conflicts: who is compensated, what triggers payment, who supplied the data and what was actually checked. Someone benefiting from completion may favor optimistic assumptions. Potential improvements in organization and access to information must therefore be considered alongside missing evidence, verification limits and loss risks. A clear presentation supports scrutiny; it does not remove uncertainty or make the transaction suitable for everyone.

16

Set execution conditions and follow the receivable through settlement

Before accepting an order that consumes cash, establish a reviewable decision: defined scope, costs allocated by payment day, known acceptance events and a calculated funding need. State which conditions must be satisfied before each significant commitment. An expected release of resources should not support an irreversible purchase as though the money were already available. Confirm the conditions that make the next operational step executable.

In the base case, the shortage begins on day 10 and reaches R$ 25,000 when the chosen cash floor is included. The plan works under its assumptions only if additional resources arrive on schedule. Otherwise, renegotiate the advance, purchasing terms, scope or timetable before proceeding. A positive result on day 80 cannot by itself pay the production expense on day 25.

During performance, replace assumptions with facts while keeping the two distinguishable. Scheduled delivery becomes evidenced delivery; expected acceptance becomes documented approval; a projected maturity becomes a due date calculated from a confirmed trigger. When something changes, update costs, balances, timing and related commitments. Each review should lead to an action where needed, such as correcting documents, pursuing approval or stopping an avoidable outflow.

Finish by reconciling collection, settling associated obligations and recording remaining matters, including holdbacks or contractual warranties. Compare planned and actual performance and carry the findings into the next estimate. Well-documented receivables improve understanding of the business. Continued cash monitoring establishes whether that understanding translated into enough available money to meet commitments, rather than merely producing an attractive result on paper.

FAQ

Frequently asked questions.

Does a signed contract make the full amount an available receivable?

A signature evidences a commitment, but you must establish which obligations have been performed and which conditions remain. An order still requiring manufacturing, delivery and acceptance should not be presented as an approved installment. Even an existing receivable may not be due or eligible for a particular financing arrangement. Identify its stage, supporting evidence and next required event, keeping the sales outlook separate from a receipt whose underlying basis can already be demonstrated.

Can a tax invoice and proof of delivery replace acceptance?

These documents serve different purposes and must be interpreted against the transaction and contract. A Brazilian nota fiscal does not alone resolve a performance dispute. Proof of delivery may establish physical receipt without technical approval. If payment depends on acceptance, identify the authorized approver, applicable criteria and required record. Documentation can be straightforward, provided it connects approval to the relevant performance and clearly identifies reservations or partial rejection. An unauthorized signature should not be treated as broader approval than it supports.

How should cash be planned when a customer takes time to approve delivery?

Include the inspection period between delivery and the start of the payment term whenever the contract makes that distinction. Model a base case and a plausible delay, recalculating expenses that fall due during the wait. Assign responsibility for following up and retain evidence; do not assume silence means approval. If the procedure is unclear, seek agreement on criteria and timing and document it appropriately before relying on it for further commitments. A later expected receipt may also require changes to financing maturity.

Why does the example require R$ 25,000 when its lowest balance is negative R$ 17,000?

R$ 17,000 covers the cumulative shortage needed to reach zero at the lowest point. The hypothetical company also chooses to preserve R$ 8,000 in cash. Adding that reserve produces a R$ 25,000 requirement. The floor is a management assumption, not a recommendation for every business. Define it against the company's commitments and uncertainties, and distinguish the chosen reserve from the accumulated deficit and nominal contract value. Neither a large contract nor a positive eventual result supplies cash before collection.

Does advancing or assigning a receivable remove responsibility if the customer does not pay?

That depends on the structure and contractual obligations. Responsibility may remain for a nonexistent credit, defective documentation, repurchase, replacement or other specified events. In a loan structure, the company's debt may fall due even if the customer delays. Identify who bears each risk, which amounts can be claimed and when payment is required. The transaction's name cannot replace examination of its terms or specialist assessment where needed. A transfer of some risks does not necessarily transfer all risks connected with the order.

What should happen if the customer accepts only part of the delivery?

Document what was accepted, what was rejected and the specific reasons. Check whether the contract permits invoicing and collection of the undisputed portion, and formalize the approach with authorized people. Update cash without automatically counting on the original total. For the unresolved part, establish correction requirements, another inspection, any agreed discount and the effect on payment timing. Partial approval can help liquidity, but its scope and consequences must be clear. It should not obscure the costs or uncertainty attached to the remaining work.

What can a potential funder review without receiving excessive private documentation?

Start with a consistent project summary covering scope, value, costs by payment day, amounts collected, outstanding balance, acceptance conditions and delay scenarios. Link statements to evidence and share necessary documents through controlled access, considering confidentiality and data protection. Disclose gaps and conflicts of interest, including compensation linked to completion. The interested party must perform its own diligence. An organized file facilitates assessment but does not guarantee factual authenticity, approval or future collection. Private documents should not be published on a public blockchain.

Can an order with a positive projected result still be declined because of insufficient cash?

Yes. Economic result and the ability to pay bills when due are different questions. The example produces a positive result under its assumptions but requires resources before collection. Without confirmed availability, the company may need to renegotiate advances, terms, batches or scope, or decline the commitment. Consider the adverse scenario and obligations under other contracts as well. The same available cash cannot support several simultaneous plans independently. A profitable-looking final calculation does not resolve a funding gap that prevents the company from completing performance.

References and context

Institutional reference points for checking applicable rules and guidance. Calculations and scenarios are original examples, not quotes, historical results or individualized recommendations.

AI-assisted educational content. Decisions require verification of the information, instruments and providers in each actual case.

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